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What is a Psap
have you ever heard what is a PSAP? A public-safety answering point (PSAP), sometimes called public-safety access point, is a call center where emergency / non-emergency calls (like police, fire brigade, ambulance) initiated by any mobile or landline subscriber are terminated. It can also happen that when 112 is dialed in then a logic is implemented by mobile or network operators to route the call to the nearest police station. It is a call center in almost all the countries including Canada and the United States responsible for answering calls to an emergency telephone number for police, firefighting, and ambulance services. Trained telephone operators are also usually responsible for dispatching these emergency services. Most PSAPs are now capable of caller location for landline calls, and many can handle mobile phone locations as well (sometimes referred to as phase II location), where the mobile phone company has a handset to location system. Some can also use voice broadcasting where outgoing voicemail can be sent to many phone numbers at once, in order to alert people to a local emergency such as a chemical spill.

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